|
Connect with your customers |
|
Yakara provides on-demand automated customer contact and response services to help Contact Centres communicate with people efficiently, giving improved agent productivity, increased revenues and more satisfied clients. |
|
|
Get the very best from your team. Yakara can fully or partially automate time-consuming, repetitive tasks, giving your agents more time to care for customers. |
|
With Yakara, you can easily handle peak volumes and ensure a rapid response for your customers – without tying up large numbers of agents. |
|
Yakara provides automated customer contact solutions, tailored to meet your individual business needs. Our comprehensive range of 24/7 supported services includes interactive text response (ITR), automated voice response (IVR/AVR) and mobile internet (WAP) solutions. Fast, secure and simple to use – for your agents and your customers – our services integrate easily with your existing contact systems. We can advise you on the right package for your organisation’s needs and design your service to meet them most effectively. |
|
|
With both mobile and landline services, customers can choose what’s best for them. So they can interact and respond wherever they are, home or away. |
|
With our pay-as-you-go business model and supported, ready-to-run services, it could not be easier get started and benefit your business. |
|
In short, we can make your business better. Using Yakara’s automated services can deflect inbound calls, manage traffic peaks and make your agents more productive. That ensures a better experience for your customers, and a more cost-effective solution for you. Our clients use our services to initiate and manage customer contact and responses across a variety of collections, retail, customer care and marketing processes. Contact us today to find out what Yakara can do for you. |
|
|
