Yakara provide a suite of products that together provide a comprehensive self-service channel for making the most of your customer contacts.
Unlike traditional IVR and email channels, our products enable automation of both inbound and outbound business processes. You can reach your customers in a timely manner, wherever they are, and provide them with faster, more personal customer service. And you can do it in a way that's also extremely cost-effective for you and maximises the efficiency of your call centre agents.
Our range of managed services includes advanced voice services (AVR), interactive text response (ITR) and mobile internet (WAP) solutions. All of our products are designed to integrate easily with your existing contact systems.
Yakara’s solutions team can advise you on the right approach and technologies to save your company time and money. We probably already have the solution you need, but if we don’t we can build it for you.