Every single contact you have with a customer is important and, using Yakara’s expertise, you can make the most of each opportunity. You can mix and match from our portfolio of customer contact services to find the perfect solution for your business. Even surprisingly complex processes can be successfully automated to handle complete transactions, or to pre-qualify customers before they speak to your expert agents for more advanced interactions.
What we can do and how it could help you:
- Do you have time-critical reminders or alerts for your customers? Yakara delivers personalised voice, text or mixed messages to each recipient and provides customised feedback options.
- Contacting customers about payments? From friendly early reminders to chasing late stage debts, our payment and collection services outperform traditional methods, allowing you to collect more money at a reduced cost per contact.
- Want to reach existing customers with promotional offers? Yakara delivers your message and encourages your customers to respond.
- Are you trying to capture new customers or maintain the relationship with existing customers? We prompt and enable customers to respond quickly.
Yakara helps you connect more effectively with your customers, increasing your success rates and freeing up your agents for more rewarding tasks. Because connecting with your customers means doing business better – faster, easier and more cost-effectively than ever.