Technology

About our technology

We handle millions of timely contacts a year for our clients.

Our technology includes interactive voice messaging (IVM), SMS and email for notifications to landlines, mobiles and web. We support self-service interactive voice response (IVR). text and internet payment collection, call connect to agents and call-backs.

We provide regular, comprehensive service reports giving valuable operational data and business intelligence.

Infrastructure
Yakara’s scalable platform is designed to transmit and receive high volumes of voice and text messaging traffic with high availability.

Accreditation

Yakara operates PCI compliant processes and infrastructure.

Support

We seamlessly and easily connect our systems to yours. All services are provided with dedicated 24/7 technical support.