The Rise of Digital Payments in Local Government and Utilities
Digital transformation is reshaping how local governments and utilities collect payments. What once involved paperwork, cheques, or office visits is now faster, simpler, and digital. This shift improves efficiency, reduces costs, and creates a smoother experience for citizens. Why this change matters Citizens expect convenience People are used to instant apps and contactless checkouts. They […]
Transforming Arrears Management with Digital Engagement
Managing arrears is a critical part of customer operations for local authorities, utilities, and housing organisations. Yet traditional debt collection processes can often feel outdated, resource-intensive, and impersonal — leading to rising costs and strained relationships with customers. At Yakara, we help organisations modernise their approach through intelligent arrears management solutions — empowering your teams […]