Omni-channel Payments

Connect with your customers instantly using SMS, RCS, WhatsApp or webchat and collect secure payments by card, apple pay, google pay or open banking.

Live dashboards and BI reports keep you informed and help meet consumer duty. 

Collect payments 24/7 in 4 simple steps

Request Payment

Send a timely payment reminder to your customer’s phone by SMS or RCS. Or a paper bill with a QR code.

Secure Link

A personalised secure embedded link will lead your customer through to a branded micro journey  .

Verify

Verify the customer’s identity without the need for long, cumbersome reference numbers

Take Payment

PCI Certified payment taken from any card, apple pay, google pay or open banking; directly to your merchant account.

Engagement that pays

Using personalised SMS and RCS with dynamic fields delivers high engagement rates, quickly.

Quick and cost effective way to boost Revenue collections – Fife Council.

The Yakara team took time to listen to our requirements and this played a huge part in delivering a successful customer engagement tool.

Automated Interactive payment lines allow secure payments to be taken 24/7 at low cost.

Personalise QR codes secure access to payment journeys on written and printed communications.

Yakara can take card payments, Apple wallets, Google wallets and open banking payments. All available in a range of currencies direct to your merchant account.

Yakara operates with your existing systems allowing seamless omni-channel integration improving customer experience.

Data can be transferred via API or secure data transfer. 

The Yakara Dataware house allows ongoing analytics to be carried out on success of campaigns. 

Benefits

No apps required

Remove barriers to payment with Yakara’s personalised links. Sent via RCS, SMS, Webchat or QR code, secure payment can be made without downloading apps or navigating websites.

Achieve immediate contact

 Reach your customers where they are via their preferred communication method.  

Messages are delivered in seconds and actioned within the hour. 

Intuitive design

A branded micro journey allowing payments in a few clicks from any smart device using any payment card or wallet.

Cost effective

Payment reminders and collections via SMS and RCS offer high ROI

What our customers say

Yakara has helped us to improve our arrears management and boost customer service across multiple retail brands. Our call centre advisors can now easily introduce callers to self-service options, whilst we have seen a 40% improvement in our automated collections cycle.

The Council’s collaboration with Yakara has delivered immediate results. The integrated text reminder and payment option offers customers greater convenience and has helped improve collection rates. The Yakara team took time to listen to our requirements and this played a huge part in delivering a successful customer engagement tool.

Yakara’s service reminds patients when their NHS appointments are due and enables them to confirm, change or cancel their slot. We have seen a reduction in missed appointments, helping to make our clinic more efficient and effective. Patient data security is paramount and we trust Yakara to process this with the necessary diligence and care.