Effective patient engagement can improve outcomes and reduce costs. We offer a range of services tailored to healthcare clients. These include appointment handling, waiting list validation, digital letter displays and pre-visit questionnaires.
A verified SMS, RCS, or voice message is sent to your customer as a reminder. They are given the option to confirm, cancel or reschedule their upcoming appointment
Customers are guided through a short, branded micro journey where they can:
Save money on postage and move towards net zero with digital letter displays.
Services can be run across communication channels ensuring patients are contacted in their preferred manner.
Works with your existing systems for a smooth rollout.
Digital communication reduces postage costs and allows for live reporting of outcomes.
Run campaigns across text and voice based systems to increase accessibility.
Align staffing resources with accurate, up-to-date appointment levels.
Short user journeys that are easy to complete maximise patients reaching a desired end state.
Yakara Patient Engagement is ideal for:
