Yakara is a specialist application service provider, helping customers connect for over 20 years. We are a trusted name in customer engagement and we take pride in helping our customers achieve their individual goals. We work with clients across various industries to engage and interact with their customers across multiple channels.
At Yakara, our mission is to make customer engagement more efficient for our customers.
Our cloud services automate inbound and outbound customer contact using multiple interactive technologies, including smartphones, web, voice and text messaging. The suite of complementary voice and data processing products can combine to provide an omni-channel messaging and secure transaction handling solution.
Based in Leith, Edinburgh, we work with our customers to develop multi-channel campaigns that provide a one-stop-shop solution to all their customer engagement needs.
Through our network partners we can transmit messages to over 200 countries globally, and we have international points of presence to support local service delivery.
The core platform has the flexibility to handle a wide range of contact services. High degrees of fluctuation in message traffic are managed without any impact on individual services.
Yakara has the ability to handle thousands of mobile and voice transactions per minute across multiple networks, delivering the levels of service you require whenever you need it.