Connect with your customers instantly using SMS, RCS, WhatsApp or webchat and collect secure payments by card, apple pay, google pay or open banking.
Live dashboards and BI reports keep you informed and help meet consumer duty.
Send a timely payment reminder to your customer’s phone by SMS or RCS. Or a paper bill with a QR code.
A personalised secure embedded link will lead your customer through to a branded micro journey .
Verify the customer’s identity without the need for long, cumbersome reference numbers
PCI Certified payment taken from any card, apple pay, google pay or open banking; directly to your merchant account.
Remove barriers to payment with Yakara’s personalised links. Sent via RCS, SMS, Webchat or QR code, secure payment can be made without downloading apps or navigating websites.
Reach your customers where they are via their preferred communication method.
Messages are delivered in seconds and actioned within the hour.
A branded micro journey allowing payments in a few clicks from any smart device using any payment card or wallet.
Payment reminders and collections via SMS and RCS offer high ROI
Yakara has helped us to improve our arrears management and boost customer service across multiple retail brands. Our call centre advisors can now easily introduce callers to self-service options, whilst we have seen a 40% improvement in our automated collections cycle.
The Council’s collaboration with Yakara has delivered immediate results. The integrated text reminder and payment option offers customers greater convenience and has helped improve collection rates. The Yakara team took time to listen to our requirements and this played a huge part in delivering a successful customer engagement tool.
Yakara’s service reminds patients when their NHS appointments are due and enables them to confirm, change or cancel their slot. We have seen a reduction in missed appointments, helping to make our clinic more efficient and effective. Patient data security is paramount and we trust Yakara to process this with the necessary diligence and care.
