Improve patient outcomes and streamline operational workflows with Yakara’s healthcare messaging solutions. From appointment management to patient communications, we help healthcare providers deliver faster, safer, and more efficient services.
NHS trusts and health boards across the UK are facing growing pressure to improve efficiency, cut costs, and reduce the number of missed appointments, commonly known as “Did Not Attends” (DNAs).
Each missed appointment represents wasted clinical time, lost resources, and delayed care for others. Collectively, DNAs cost the NHS millions of pounds every year, putting additional strain on already stretched services.
Yakara’s patient engagement tools help you tackle this issue head-on. By delivering timely reminders, offering simple rescheduling options, and enabling digital communication, you can dramatically reduce no-show rates, while improving access to care and patient satisfaction.
Avoid time and resource wastage associated with DNA appointments, and abandon costly calls and letters.
Improve your patient care with more communication regarding your practice and their appointments, prescriptions and health checks.
Automating your appointment scheduling will free up your staff to focus on other tasks.
Yakara has helped us to improve our arrears management and boost customer service across multiple retail brands. Our call centre advisors can now easily introduce callers to self-service options, whilst we have seen a 40% improvement in our automated collections cycle.
The Council’s collaboration with Yakara has delivered immediate results. The integrated text reminder and payment option offers customers greater convenience and has helped improve collection rates. The Yakara team took time to listen to our requirements and this played a huge part in delivering a successful customer engagement tool.
Yakara’s service reminds patients when their NHS appointments are due and enables them to confirm, change or cancel their slot. We have seen a reduction in missed appointments, helping to make our clinic more efficient and effective. Patient data security is paramount and we trust Yakara to process this with the necessary diligence and care.
