Our mobile collections service enables you to proactively engage and interact with your customers across your collections cycle, and take self-service payments anytime, any place.
Collect payments 24/7 in 4 simple steps:
Send a timely payment reminder to your customer's phone by SMS
A secure embedded link will lead your customer through to a personalised payment process
Verify the customer's identity without the need for long, cumbersome reference numbers
Take payment details and process the transaction
Our handy browser-based console makes it easy for your contact centre agents to trigger messages to your customers containing their tailored payment links.
Convenient identity verification
Our secure verification process makes right party customer identification easy without the need for long, cumbersome reference numbers or passwords. Using highly personalised, dynamic information your customers will be able to confirm their identity with ease and convenience.
MobilePay can be deployed on its own, or in conjunction with our other payment services to create multi-channel revenue collection campaigns. Deploy multi-touch processes using SMS, voice and email to take more payments, and give your customers more options.
Fast repeat payments
Our card tokenisation system allows your customers to store their cards for future use, making future payments quick and easy without the need for re-entry.
Security and compliance
We operate PCI DSS Level 1 compliant processes and infrastructure for our payment handling services.
Use your own branding
All of our solutions are white-branded. Your personalised branding will be present through every stage of the payment process.
Achieve immediate contact
Drop costly, time-consuming traditional methods of communication and achieve immediate contact with your customers.
Our seamless payment process makes it easy for your customers to make payments without having to dig out old letters or long, complicated reference numbers.
Increase customer engagement and take more payments at a fraction of the price of traditional methods.
No apps required
There is no need to inconvenience your customers with the download of an app. The payment process can be completed in mere minutes with just a few taps, making it ideal for both regular payments or more irregular/one-off payments.
We’ve found MobilePay to be a quick and cost effective way to boost revenue collections.
Why take mobile payments?
4 out of 5 people in the UK own a smartphone
63% of consumers admit to abandoning an online transaction due to being unable to pay they way they want
10% of people in the UK reach for their smartphone as soon as they wake up
It is estimated that 90% of smartphone users will have made a mobile payment by 2020
Requiring the download of an app may repel potential customers